Current Status

All Systems Operational

View StarRez Cloud status page ↗

Components

Email Sending

Operational

Australia East

Operational

North America

Operational

The Housing Director Cloud Services

Operational

Iris Conference

Operational

Integrations

Operational

StarCare Online

Operational

StarRez Cloud Payment Service

Operational

Australia Southeast

Operational

EMEA

Operational

Iris Registration

Operational

Partner Sites

Operational

Canada Central

Operational

Self-Service Portal

Operational

Single Sign On Service

Operational

Canada East

Operational

Central US

Operational

East US

Operational

East US 2

Operational

France Central

Operational

Recent Incidents

Service Disruption: West Central US

major

May 11, 2026 · resolved May 12

The issue with the upstream service provider has been resolved. All sites are restored to full function. Sites that had to undergo Disaster Recovery steps will have these finalized and restored to normal during the relevant maintenance windows for those sites. Apologies for the inconvenience StarRez

Intermittent Service Disruption - East US Region

major

May 8, 2026 · resolved May 8

This incident has been resolved.

Service Disruption: North Central US

major

May 1, 2026 · resolved May 1

This incident has been resolved.

Service Disruption - THD VPN Tunnel

none

Apr 28, 2026 · resolved Apr 28

This incident has been resolved.

Unscheduled THD Service Outage - [all sites] [newport]

none

Mar 10, 2026 · resolved Mar 10

This incident has been resolved.

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