Current Status
All Systems Operational
Components
Recent Incidents
Google Cloud Outage
noneJun 12, 2025 · resolved Jun 12
Our host, Google Cloud, was experiencing an outage resulting in a complete outage of the Screencastify webapp and extension.
SC-2 Oops Error
minorSep 19, 2024 · resolved Sep 19
We have implemented a fix for the SC-2 error issue, and it has been resolved as of 10:30 AM CT. Since then, we have been closely monitoring the situation and can confirm that all logs indicate everything is functioning properly. Thank you for your patience as we worked through this issue. If you encounter any further problems, please contact us at [email protected].
Reduced Functionality and Login Issues
minorMay 17, 2024 · resolved May 17
This incident has been resolved. If you have any questions, please contact us at [email protected].
Some paid subscriptions are seeing the free version of Screencastify
minorMar 13, 2024 · resolved Mar 13
Our team successfully identified and implemented a fix for the issue at 11:09am PT / 1:09pm CT. Since the resolution, we've been closely monitoring logs and can confirm that everything is now considered resolved. We apologize for any inconvenience this may have caused. If you encounter any further issues or have any questions, please don't hesitate to reach out to Screencastify support for assistance.
Video Playback Errors on Watch Page
minorJan 2, 2024 · resolved Jan 3
The team implemented a fix at 7:30pm PT / 9:30pm CT and this issue is considered resolved. Please let us know if you continue to experience any issues by contacting our support team at [email protected]. We are so sorry for any inconvenience this issue may have caused you or your team.
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