Current Status
All Systems Operational
Components
Recent Incidents
Student Merge Feature Temporarily Disabled
noneFeb 26, 2026 · resolved Mar 5
The issue impacting the student merge feature has been fully resolved. We appreciate your patience.
SchoolMint Hero Access Issues
majorFeb 4, 2026 · resolved Feb 4
This incident has been resolved.
SchoolMint Hero Slowness
minorOct 27, 2025 · resolved Oct 28
This incident has been resolved.
Enroll Site Error
noneOct 7, 2024 · resolved Oct 7
Amazon Web Services encountered a surge in error rates within their API (application programming interface), leading to difficulties in accessing SchoolMint Enroll for approximately thirty minutes. Amazon has successfully resolved this issue, restoring normal service.
SchoolMint Hero Student Records
noneOct 4, 2024 · resolved Oct 4
We released an update on Hero at midnight, which included a new feature to better manage student records. Unfortunately, this failed to display the records for some students. Our team identified and corrected the issue at 10:30 am CT. We can confirm no data was lost and the issue has been fully resolved. We apologize for any inconvenience this may have caused.
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