Current Status
Partially Degraded Service
Components
Recent Incidents
Missing Links | Employee Hub
minorMay 29, 2026 · resolved May 29
IT teams have implemented a fix and links are back on the Employee Hub. For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or visit the <a href="https://service.northeastern.edu/tech">Tech Service Portal</a>.
Service Disruption l Canvas
criticalMay 7, 2026 · resolved May 29
Northeastern's Canvas instance remains up. Instructure, the vendor, has published a set <a href="https://www.instructure.com/incident_update">FAQs about the incident</a> and has continued to update it with new information about the incident, what they know about it, and how they're responding. The university will continue to monitor and will share if any additional updates specific to the Northeastern community arise. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the <a href="https://service.northeastern.edu/tech">Tech Service Portal</a>.
Service Outage | Salesforce Advisor Change, Leave of Absence, and Late Course Registration forms
minorMay 5, 2026 · resolved May 26
This issue has been resolved. All forms are now operating normally within Salesforce. Thank you for your patience.
Log In Errors | OGC sunapsis, OGS sunapsis, uAchieve, and ePaws
majorMay 12, 2026 · resolved May 13
Single sign-on (SSO) errors affecting OGC Sunapsis, OGS Sunapsis, uAchieve, and ePaws have been resolved. Services are operating normally.
Service Outage l Husky Card Access
majorMay 6, 2026 · resolved May 6
<b>The issue affecting Husky Card Services across the Boston campus has been resolved.</b> Card access has been restored, and the vendor is actively monitoring system health to ensure continued stability. Thank you for your patience while this issue was addressed. For any questions, or to report an issue, please contact the <b>IT Service Desk</b> 24/7 at <b>617.373.HELP (4357)</b>, <b>[email protected]</b>, or by visiting the <a href="https://service.northeastern
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