Current Status

All Systems Operational

View ExamSoft status page ↗

Components

Legacy Portal (examsoft.com/institutionid)

Operational

Legacy Portal Reporting

Operational

Enterprise Portal (ui.examsoft.io)

Operational

Enterprise Portal (New Portal) Reporting

Operational

Examplify Services

Operational

Examplify for iPad Services

Operational

Exam Now

Operational

Support

Operational

Liftupp

Operational

Recent Incidents

Scheduled Update – SSO Configuration Change

minor

May 5, 2026 · resolved May 11

The Legacy SAML SSO certificate update has been completed. Customers who have updated their Identity Provider (IdP) configuration with the new certificate should now be able to successfully authenticate via SSO. Institutions that have not yet applied the updated certificate may continue to experience login issues until their configuration is updated. The updated certificate remains available here: https://sso.examsoft.com/sp/metadata.xml Thank you for your patience while we worked through this update.

Phone Support Currently Unavailable

major

Apr 23, 2026 · resolved Apr 23

We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.

Support Hold Times

minor

Mar 30, 2026 · resolved Apr 6

This incident has been resolved.

Examplify Monitored Exams Unable to be Reviewed

minor

Mar 19, 2026 · resolved Mar 25

This incident has been resolved.

Australian 03-8594-1209 Phone Line Issues

minor

Mar 4, 2026 · resolved Mar 16

This incident has been resolved.

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