Is ExamSoft down right now?
No — ExamSoft is up. All systems operational as of Jul 13, 11:43 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Delayed Scoring for Enterprise portal
noneJul 9, 2026 · resolved Jul 9
Between approximately 3:50pm and 4:10pm central time, some customers experienced delays in assessment scoring due to an issue encountered during a planned service deployment for the Enterprise portal. The issue was resolved, and scoring services have returned to normal operation. Any delayed processing should now be updated or can be triggered again as needed.
Unable to Score exams
majorJun 29, 2026 · resolved Jun 29
The issue affecting scoring in the Enterprise Portal has been resolved, and scoring services have returned to normal. Our Engineering team has confirmed that exams are processing successfully. We apologize for any inconvenience this issue may have caused and appreciate your patience while we worked to restore service. Service Degradation: EDT: Monday, 29th June 11:46 – Monday, 29th June 13:11 PDT: Monday, 29th June 08:46 – Monday, 29th June 10:11 BST: Monday, 29th June 16:46 – Monday, 29th June 18:11 AEST: Tuesday, 30th June 01:46 – Tuesday, 30th June 03:11 Duration: 1 hour, 25 minutes Product(s) Affected: Enterprise Portal Impact: Administrators experienced degraded scoring performance in the Enterprise Portal. During the incident, some users were unable to score exams or experienced delays while scores were being processed.
Issue with Examplify
majorJun 17, 2026 · resolved Jun 17
Exam posting functionality through the Legacy Portal has been restored, and administrators are able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again. Students who have already downloaded their exams can continue to launch and complete their exams without issue. Completed exams remain safely stored on the student's device and can be uploaded normally. At this time, all services are operating normally. We will continue to review this incident internally, but no further customer impact has been observed.
Scheduled Update – SSO Configuration Change
minorMay 5, 2026 · resolved May 11
The Legacy SAML SSO certificate update has been completed. Customers who have updated their Identity Provider (IdP) configuration with the new certificate should now be able to successfully authenticate via SSO. Institutions that have not yet applied the updated certificate may continue to experience login issues until their configuration is updated. The updated certificate remains available here: https://sso.examsoft.com/sp/metadata.xml Thank you for your patience while we worked through this update.
Phone Support Currently Unavailable
majorApr 23, 2026 · resolved Apr 23
We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.
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ExamSoft status — frequently asked questions
Is ExamSoft down right now?
No — ExamSoft is up. All systems operational as of Jul 13, 11:43 PM UTC.
What is ExamSoft's current status?
ExamSoft: All Systems Operational. Alert24 checks ExamSoft's status page continuously and can notify you the moment it changes.
How do I get alerted when ExamSoft goes down?
Alert24 monitors ExamSoft and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
