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Neo4j Aura Status Page

Databases & Data Platforms · monitored by Alert24

All Systems Operational

Is Neo4j Aura down right now?

No — Neo4j Aura is up. All systems operational as of Oct 12, 5:47 PM UTC.

Current Status

All Systems Operational

View Neo4j Aura status page ↗

Components

Aura Console (console.neo4j.io)
Operational
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)
Operational
AuraDB Professional on AWS (*.databases.neo4j.io)
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
AWS ec2-ap-south-1
Operational
User Authentication (Auth0)
Operational
Bloom (bloom.neo4j.io)
Operational
AuraDS on AWS (*.databases.neo4j.io)
Operational
AuraDS Enterprise on AWS (*.databases.neo4j.io)
Operational
Azure AKS
Operational
AuraDB Business Critical (*.databases.neo4j.io) on AWS
Operational
Aura Graph Analytics on AWS
Operational
Google Cloud Platform Google Cloud Storage
Operational
AWS eks-ap-south-1
Operational
Browser (browser.neo4j.io)
Operational
Azure Private Link
Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)
Operational
AuraDB Professional on Azure (*.databases.neo4j.io)
Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io)
Operational
AuraDS on Azure (*.databases.neo4j.io)
Operational

Recent Incidents

Issue for some customers with instance metrics (endpoint and in Console).

minor

Oct 8, 2026 · resolved Oct 8

This incident has now been resolved, metrics should now operate as normal.

Snapshot Downloads Return Blank Dumps

minor

Oct 6, 2026 · resolved Oct 6

A fix has been deployed; snapshot downloads now contain the appropriate data.

AuraDS affected by issues when attempting to restore from snapshot

minor

Oct 6, 2026 · resolved Oct 6

We have deployed the fix to all customers.

Issue impacting certain database operations for Aura customers on Azure

major

Sep 17, 2026 · resolved Sep 17

After deploying the fix, we monitored the impacted instances, operational metrics, and errors. This incident is now resolved. A post-mortem will be available as soon as it’s been completed.

Customer support portal issues

major

Sep 16, 2026 · resolved Sep 16

A fix has been deployed and all functionality should now be recovered.

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Neo4j Aura status — frequently asked questions

Is Neo4j Aura down right now?

No — Neo4j Aura is up. All systems operational as of Oct 12, 5:47 PM UTC.

What is Neo4j Aura's current status?

Neo4j Aura: All Systems Operational. Alert24 checks Neo4j Aura's status page continuously and can notify you the moment it changes.

How do I get alerted when Neo4j Aura goes down?

Alert24 monitors Neo4j Aura and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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