Current Status

All Systems Operational

View GetFeedback status page ↗

Components

Marketing Site

Operational

Survey Builder & Administration

Operational

Live Surveys

Operational

Salesforce API Integration

Operational

Email Deliverability

Operational

Payment Gateway

Operational

GetFeedback API

Operational

GetFeedback Digital (formerly Usabilla) for Websites

Operational

GetFeedback Digital (formerly Usabilla) for Apps

Operational

GetFeedback Digital (formerly Usabilla) For Email

Operational

GetFeedback Workspaces

Operational

Recent Incidents

GetFeedback Direct (https://app.getfeedback.com/) is down

critical

Feb 18, 2026 · resolved Feb 18

This incident has been resolved.

Checkbox questions for In-Page Widgets not gathering data

major

Nov 26, 2025 · resolved Nov 26

This incident has been resolved. If you still face issues, please re-save your widget and try again.

AWS issue impact

major

Oct 20, 2025 · resolved Oct 20

This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

Site issue affecting GetFeedback Direct Analytics

none

Sep 29, 2025 · resolved Sep 29

From around 2:18pm - 2:52pm (PST) today, there was a site issue impacting GetFeedback Direct Analytics where users might be unable to view survey responses on their dashboards during this period. This is now resolved.

Digital web campaign responses page not loading in Legacy

minor

Aug 14, 2025 · resolved Aug 14

This incident has been resolved.

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