Is VanillaSoft down right now?
No — VanillaSoft is up. All systems operational as of Aug 28, 1:51 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Failed to Establish Calls
majorAug 26, 2026 · resolved Aug 26
The issues relating to failing to establish calls and outbound dialing are now resolved. We apologize for the inconvenience this outage has caused and thank you for your patience and understanding.
VanillaSoft Performance Issues affecting some users
majorAug 21, 2026 · resolved Aug 21
The performance issue affecting VanillaSoft has been fully resolved. Following the changes implemented by our engineering team, the platform has remained stable and is operating normally. Thank you for your patience and understanding while we worked to resolve this issue.
Some Clients getting "Failed to Establish" Errors on their softphones
majorAug 4, 2026 · resolved Aug 4
The issue causing "Failed to Establish" errors on softphones has been fully resolved. Our team has completed monitoring, and service has remained stable. Customers should now be able to place and receive calls normally without interruption. We appreciate your patience and understanding while we investigated and resolved this issue.
Failed to Establish Calls
criticalJul 29, 2026 · resolved Jul 29
Our Engineering team has confirmed that this incident has been fully resolved. Following the deployment of the fix and additional stability improvements, services have remained stable throughout the monitoring period. Call services are all operating normally. We sincerely apologize for the disruption and thank you for your patience and understanding while we worked to restore service.
Vanillasoft Platform Not Responding / Login Issues
minorJul 24, 2026 · resolved Jul 24
Our engineering team has confirmed that the latency issues affecting the VanillaSoft CRM platform have been resolved.
Get alerted when VanillaSoft goes down
Alert24 monitors VanillaSoft and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
VanillaSoft status — frequently asked questions
Is VanillaSoft down right now?
No — VanillaSoft is up. All systems operational as of Aug 28, 1:51 AM UTC.
What is VanillaSoft's current status?
VanillaSoft: All Systems Operational. Alert24 checks VanillaSoft's status page continuously and can notify you the moment it changes.
How do I get alerted when VanillaSoft goes down?
Alert24 monitors VanillaSoft and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
