Is VanillaSoft down right now?
No — VanillaSoft is up. All systems operational as of Oct 12, 8:41 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Failed to Establish Calls
criticalOct 8, 2026 · resolved Oct 8
The disruption affecting our inbound and outbound VoIP calling services has been fully resolved. Outbound dialing, inbound calling, and call routing and distribution services have been restored to normal operation. Following a period of monitoring, we have confirmed that services are stable and functioning as expected. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience and understanding while our teams worked to resolve the issue.
Vanillasoft.net Performance - Website not responding/Unable to Log in
criticalSep 15, 2026 · resolved Sep 16
The issues relating to our CRM are now resolved
Call and Voicemail Drop Errors: 503 Errors
criticalSep 3, 2026 · resolved Sep 3
The issue that caused some clients to receive 503 errors when placing calls or performing voicemail drops has been fully resolved. Following restoration of service, our teams monitored the environment and confirmed that functionality remains stable and is operating as expected. We appreciate your patience and understanding while we worked to resolve this issue.
Vanillasoft.net Performance Issues
minorSep 2, 2026 · resolved Sep 2
The previously reported errors and latency affecting some VanillaSoft customers have now been fully resolved. Our Engineering team has confirmed that CRM functionality and system performance have returned to normal. We appreciate your patience and understanding while our team worked to resolve this issue.
Voip Failed to Establish Error and Fast Busy
majorSep 1, 2026 · resolved Sep 1
The issue affecting outbound calling has been fully resolved. Clients are able to successfully place outbound calls, and functionality has remained stable throughout our monitoring period. Thank you for your patience and understanding while our teams worked to resolve this issue.
Get alerted when VanillaSoft goes down
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VanillaSoft status — frequently asked questions
Is VanillaSoft down right now?
No — VanillaSoft is up. All systems operational as of Oct 12, 8:41 AM UTC.
What is VanillaSoft's current status?
VanillaSoft: All Systems Operational. Alert24 checks VanillaSoft's status page continuously and can notify you the moment it changes.
How do I get alerted when VanillaSoft goes down?
Alert24 monitors VanillaSoft and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.