Current Status
All Systems Operational
Components
Recent Incidents
Failed to Establish calls for Clarity Users/Unable to Log into Clarity Portal
criticalMay 24, 2026 · resolved May 25
The issues affecting VoIP including failed to establish, inbound and outbound dialing SMS, VM drops and portal are now resolved.
Failed to Establish calls for Clarity Users
criticalMay 18, 2026 · resolved May 19
This incident has been resolved.
VoIP-Clarity Platform-Calls not Routing, Calls Not Transferring, Click to Dial not Functioning for some of our clients
majorApr 22, 2026 · resolved Apr 22
We are pleased to confirm that all previously reported issues impacting the Clarity platform have now been fully resolved. Services are operating normally, including inbound call routing, call transfers, and click-to-dial functionality. We sincerely apologize for the inconvenience caused and thank you for your patience and understanding throughout this incident.
Failed to Enable Error for some VoIP Users
criticalApr 15, 2026 · resolved Apr 16
The issues relating to Failed to Ena le and SIP errors are now resolved. Thank your for your patience and understanding. We apologize for any inconvenience this interruption may have caused.
Intermittent Failed to Enable (SIP Error 500) for VoIP Users
majorMar 24, 2026 · resolved Mar 24
This incident has been resolved.
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