Is Sprinklr down right now?
Yes — Sprinklr is reporting a minor incident as of Jul 13, 11:52 PM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Voice Connect Certificate Renewal
minorJul 11, 2026 · resolved Jul 11
Following the successful completion of the Voice Connect certificate renewal, we have observed no issues during the post-renewal monitoring period. All services are operating normally. If you experience any issues or require assistance, please write to [email protected].
Instagram API Rate Limiting Impacting Publishing, Content Retrieval, and Reporting
minorJul 7, 2026
We are receiving Instagram API failures related to rate limit errors, which is impacting Grabbing, Publishing, and Reporting. We are actively investigating the issue and are working with the channel provider to understand the cause and mitigate the impact as quickly as possible. We will share further updates as more information becomes available.
Case Assignment Issue
majorJun 30, 2026 · resolved Jun 30
The issue affecting case assignment for a subset of customers in the Prod17 environment has been resolved. Our Engineering team has implemented the necessary fix, and case assignment is now functioning as expected. We will continue to monitor the environment to ensure service stability.
Prod2 – Listening Data Fetching Service Down
majorJun 29, 2026 · resolved Jun 29
Hi Team, This is to inform you that the issue with Listening Data Fetching Services is resolved. The services are stable and should be functioning as expected. Thank you for your patience and understanding. Please feel free to reach out to Sprinklr Support in case of any queries
Prod8 Care console Issues
majorJun 25, 2026 · resolved Jun 25
Hi Team, This is to inform you that the issue observed with the platform has been resolved. The service is now operating normally. Please let us know if you encounter any further issues. Thank you for your patience and support.
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Sprinklr status — frequently asked questions
Is Sprinklr down right now?
Yes — Sprinklr is reporting a minor incident as of Jul 13, 11:52 PM UTC.
What is Sprinklr's current status?
Sprinklr: Partially Degraded Service. Alert24 checks Sprinklr's status page continuously and can notify you the moment it changes.
How do I get alerted when Sprinklr goes down?
Alert24 monitors Sprinklr and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
