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Sprinklr Status Page

CRM, Sales & Marketing · monitored by Alert24

sprinklr.com ↗
Minor Incident

Is Sprinklr down right now?

Yes — Sprinklr is reporting a minor incident as of Oct 12, 7:45 AM UTC.

Current Status

Partially Degraded Service

View Sprinklr status page ↗

Components

APAC (Prod4)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Degraded
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational
America (Prod)
Operational

Recent Incidents

Listening Explorer / Quick Search – Intermittent Slowness

minor

Oct 7, 2026

We are experiencing intermittent slowness in Listening Explorer/Quick Search within Sprinklr Insights. Our Engineering team is actively monitoring the issue and working to address these temporary disruptions. We are also working on a permanent fix to prevent recurrence. We will keep you updated on the progress.

Planned Infrastructure Enhancement Activity for Prod15

none

Sep 15, 2026 · resolved Oct 5

This incident has been resolved.

Scheduled Maintenance – Developer Portal

none

Oct 5, 2026

Hi Team, As part of our ongoing commitment to platform reliability, we will be conducting a scheduled maintenance activity for the Developer Portal. Scheduled Change Window: Sunday, 11-Oct-2026 at 11:30 AM IST Expected Duration: Approximately 30 minutes During the maintenance window, dev.sprinklr.com will be unavailable for approximately 30 minutes as we migrate the Developer Portal to the new Redocly platform. This activity is limited to the Developer Portal and will not impact Sprinklr applications or customer-facing services. Our engineering teams will closely monitor the activity and respond immediately to any unforeseen issues. Thank you for your understanding as we continue to enhance our platform reliability. In case of any issues, please reach out to [email protected].

Investigating – Certificate Expiry

minor

Oct 4, 2026 · resolved Oct 4

The issue has been resolved. The required updates and refresh actions have been completed, and the affected domain has been successfully validated. Services are operating normally, and no further impact has been observed. We will continue to monitor the environment to ensure continued stability.

Live Chat Service Disruption

none

Oct 2, 2026 · resolved Oct 2

The Live Chat issue has been mitigated, and services have returned to normal. Customers should now be able to receive and handle incoming chat conversations normally. Engineering team has validated the recovery and will continue to monitor the service closely.

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Sprinklr status — frequently asked questions

Is Sprinklr down right now?

Yes — Sprinklr is reporting a minor incident as of Oct 12, 7:45 AM UTC.

What is Sprinklr's current status?

Sprinklr: Partially Degraded Service. Alert24 checks Sprinklr's status page continuously and can notify you the moment it changes.

How do I get alerted when Sprinklr goes down?

Alert24 monitors Sprinklr and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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