Is Sprinklr down right now?
Yes — Sprinklr is reporting a minor incident as of Aug 28, 3:59 AM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Temporary Disruption in Listening Engagement Statistics Updates
minorAug 21, 2026
We are currently facing a temporary disruption in updating the engagement statistics of the messages within Listening. Our engineering team is diligently working to resolve this disruption, and we will keep you updated on our progress.
TikTok DM Ingestion Issue
minorJul 29, 2026 · resolved Aug 6
Resolved We have received confirmation from our channel partner that the issue has been resolved, and Direct Messages (DMs) should now resume flowing into Sprinklr as expected. Historical Message Recovery Following the resolution, Sprinklr will automatically recover messages missed during the disruption by retrieving up to the most recent 20 messages per conversation. Please note that in high-volume conversations, messages older than the most recent 20 may not be recovered. We recommend reviewing TikTok directly if you believe additional messages may have been affected. If you continue to experience issues or have any questions, please contact [email protected].
Intermittent Prod21 Platform URL Not Loading
noneAug 1, 2026 · resolved Aug 1
Hi all, Our monitoring systems proactively identified intermittent 503 Service Temporarily Unavailable responses affecting a subset of requests on prod21. The issue was promptly investigated by our engineering team, and mitigation measures were implemented to restore normal service. The environment has remained stable following the fix, and we continue to monitor the platform to ensure ongoing reliability. No further impact is currently observed.
AWS Operational issue– Multiple services impacted
majorMar 1, 2026 · resolved Jul 16
This incident has been resolved.
Open AI Service degradation
minorJul 16, 2026 · resolved Jul 16
The issue has been resolved. Microsoft Azure confirmed that the service degradation was caused by an issue impacting Azure OpenAI Services. Following service recovery on Azure, Copilot services have been fully restored and are operating normally. The Engineering team has validated the recovery and will continue to monitor the platform to ensure ongoing stability.
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Sprinklr status — frequently asked questions
Is Sprinklr down right now?
Yes — Sprinklr is reporting a minor incident as of Aug 28, 3:59 AM UTC.
What is Sprinklr's current status?
Sprinklr: Partially Degraded Service. Alert24 checks Sprinklr's status page continuously and can notify you the moment it changes.
How do I get alerted when Sprinklr goes down?
Alert24 monitors Sprinklr and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
