Sprinklr Status Page

May 29, 2026 · resolved May 29

Hi Team , We would like to inform you that the issue impacting AI Agent bots due to GenAI service unavailability has now been resolved. Services are currently stable and functioning normally. The service has since recovered. Our teams will continue to monitor the environment closely to ensure stability.

May 19, 2026 · resolved May 19

Hi Team, The issue impacting Voice services has now been resolved, and services are operating normally at this time. We will continue to monitor the environment closely to ensure stability. Thank you for your patience and understanding.

May 19, 2026 · resolved May 19

Hi Team, Our engineering team has confirmed that the issue with the WhatsApp chatbot for prod4 has now been resolved. Services are currently operating normally. Thank you for your patience. Please reach out to Sprinklr Support in case of any queries.

May 11, 2026 · resolved May 18

This incident has been resolved.

May 8, 2026 · resolved May 11

Hi Everyone, As per the latest update from AWS, the issue on the AWS side has now been fully resolved and services in the AWS US-East-1 region have stabilized. At this time, no impact has been observed on Sprinklr services, and all systems are functioning normally. Our teams continuously monitored the environment throughout the event and no further concerns have been identified. We will continue monitoring to ensure ongoing stability. AWS Status Page: https://health.aws.amazon.com/health/status Thank you for your patience and understanding.