Current Status

All Systems Operational

View Nutshell status page ↗

Components

Nutshell application

Operational

Nutshell Marketing outgoing email

Operational

Inbound email

Operational

Google Apps mail integration

Operational

Click-to-call

Operational

Billing

Operational

Nutshell Intelligence

Operational

File uploads

Operational

Business card scanner

Operational

Nutshell Support

Operational

Nutshell Support Chat

Operational

Nutshell Support Messenger

Operational

Recent Incidents

Database upgrade

none

Apr 10, 2026 · resolved Apr 10

Our upgrade completed successfully, with no customer impact.

Reports of Nutshell not loading for several customers

minor

Mar 9, 2026 · resolved Mar 9

This incident has been resolved.

Nutshell outage

minor

Oct 20, 2025 · resolved Oct 20

Nutshell has been performing at optimal levels for several hours. We continue to monitor for any issues that might result from our infrastructure provider. Our team will perform a retrospective to identify ways to mitigate future issues and learn from this experience. No data was lost during this event.

Investigating reports of slowness

minor

Sep 23, 2025 · resolved Sep 23

This incident has been resolved.

Temporary Nutshell access issues

none

Aug 21, 2025 · resolved Aug 21

On August 21, from approximately 8:00 AM to 8:35 AM Eastern Daylight Time, some Nutshell customers experienced difficulty logging in or accessing their Nutshell account. We identified an overloaded authentication service, due to an upcoming software upgrade. We've resolved the configuration issue. Sorry for the trouble!

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