Current Status
All Systems Operational
Components
Recent Incidents
Intermittent charging issues with Neon Pay
criticalMar 20, 2026 · resolved Mar 23
No further issues have occurred since the fix was implemented and monitoring began, the issue has been marked as fully resolved.
High CPU usage caused intermittent issues
majorJan 7, 2026 · resolved Jan 7
This incident has been marked as resolved. The fix implemented earlier has addressed the CPU usage, and monitoring has confirmed that levels have remained normal since the issue was addressed.
Hosting provider (AWS) experiencing degradation of services
noneOct 20, 2025 · resolved Oct 20
AWS has confirmed that their fix is working as expected. At this point, we have concluded our investigation and have not found any additional services affected within Neon Fundraise. Please reach out to support with any additional questions or concerns. AWS Statuspage: https://health.aws.amazon.com/health/status
Admin Login Disruption
criticalOct 3, 2025 · resolved Oct 3
This incident has been resolved.
Team captains cannot be created
minorMay 6, 2025 · resolved May 7
This incident has been resolved.
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