Current Status

All Systems Operational

View Mastercard Dynamic Yield status page ↗

Components

Collection Layer

Operational

Serving Layer - U.S. east

Operational

Serving Layer - Europe

Operational

Administration Site

Operational

Recommendation API

Operational

Email API

Operational

REST API

Operational

CDN

Operational

Data Feeds

Operational

Reporting

Operational

Support/ Knowledge Base / Community

Operational

Recent Incidents

EU & US Sections | Custom Filter Rules Not Applying in Recommendations for Some Newly Created Strategies

minor

May 19, 2026 · resolved May 20

This incident has been resolved.

Strategy Publishing Issues for Some EU & US Sections

none

May 18, 2026 · resolved May 18

Some EU & US customers may have experienced issues when publishing Strategies on May 18, 2026. A fix has been implemented and the issues should now be resolved. Strategies published before the incident were still served and not affected.

Issues on the USE server with real time affinity and API feeds.

major

May 8, 2026 · resolved May 8

All services are back to normal and operational.

Intermittent Errors Affecting Shopping Muse Agent-Assistant and Semantic Search

minor

May 5, 2026 · resolved May 6

This incident has been resolved.

Degraded Performance for Shopping Muse Agent-Assistant in EUC

minor

Apr 29, 2026 · resolved Apr 29

This incident has been resolved.

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