Current Status
Partially Degraded Service
Components
Recent Incidents
Classic hosted communities analytics data missing since 24th of May - EU
minorMay 29, 2026
We are aware of an issue with analytics for EU-hosted classic communities. We have triggered the backfill already, and we'll post updates as they are made.
MFA Authentication Issues Affecting some user Login
noneMay 28, 2026 · resolved May 29
This incident has been resolved.
[APAC] Community Analytics Data Missing
minorMay 25, 2026 · resolved May 28
The incident with APAC hosted communities is resolved.
[AMER] Community Analytics Data Missing
majorMay 27, 2026
We have completed backfilling data for May 21, 22, and 27. Work is currently ongoing to populate the remaining affected dates. We will continue to provide updates as progress is made.
Facebook author names displaying as numeric IDs in Khoros Care
minorMay 20, 2026 · resolved May 24
The fix has been implemented, and the system has been monitored for stability. The issue causing Facebook Messenger and Facebook DM author names to display as numeric IDs in Khoros Care has been addressed. New incoming messages are now displaying sender names correctly, and restoration efforts for messages received during the incident window have been completed. If you continue to see Facebook author names displayed incorrectly, please contact Khoros Support for further assistance.
Get alerted when Khoros goes down
Alert24 monitors Khoros and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
