Current Status

All Systems Operational

View Hotjar status page ↗

Components

insights.hotjar.com

Operational

Site scripts (tracking code)

Operational

Website (www.hotjar.com)

Operational

Ingestion

Operational

Recent Incidents

Potential login issues to Hotjar

none

Jan 27, 2026 · resolved Jan 28

This incident has been resolved.

Surveys not opening in Hotjar application

minor

Jan 20, 2026 · resolved Jan 20

This incident has been resolved.

Heatmaps: Issues Generating New Screenshots

minor

Nov 14, 2025 · resolved Nov 17

This incident is resolved, and Heatmaps are working as normal.

Hotjar.com Down

none

Sep 19, 2025 · resolved Sep 19

Our website, Hotjar.com was briefly inaccessible, but service has been restored. Thanks for bearing with us, and we apologize for any inconvenience caused.

VoC issues

none

Sep 18, 2025 · resolved Sep 18

We have identified and resolved the cause of the issue. If you experience any further problems, please contact Support.

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