Current Status
All Systems Operational
Components
Recent Incidents
Access to Custom Domain on all environments
noneMay 22, 2026 · resolved May 22
The incident has been resolved. Please reach out to our support team if you have additional questions.
Response time: front office and back-office on all environments
minorApr 3, 2026 · resolved Apr 4
This incident has been resolved.
Response time: searching capabilities on US production
minorMar 30, 2026 · resolved Mar 30
The latency issue has been resolved. Thank you for your understanding and cooperation. If you encounter further issues, please contact our support team.
Access to web and API services on USproduction
majorFeb 19, 2026 · resolved Feb 19
Our platform experienced technical issues, preventing most of our users and admins from accessing the platform, starting 11:02 CET today. We detected the incident shortly after. We identified the cause of the incident and successfully implemented mitigation measures at 11:35 CET. The platform was back online shortly after, all systems were fully working at 11:36 CET. Thank you for your support and understanding. Please reach out to our support team if you have additional questions.
Third party issue - New tickets can't be filed
noneJan 22, 2026 · resolved Jan 22
This incident has been resolved. You can submit tickets to our support team as usual. Thank you for your understanding.
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