Current Status
All Systems Operational
Components
Recent Incidents
Analytics Processing Lag
minorMay 13, 2026 · resolved May 13
This incident has been resolved.
Elevated Errors in Gainsight PX
minorMar 16, 2026 · resolved Mar 16
The issue has been resolved by the upstream service provider.
Investigating Connectivity Issues: PX to Salesforce Integration
majorFeb 23, 2026 · resolved Mar 11
This incident has been resolved.
Temporary Disconnection of Gainsight PX Salesforce Connection
minorNov 26, 2025 · resolved Feb 23
The PX-Salesforce integration has been restored and has remained stable during monitoring. Customers can continue to re-authenticate the PX-Salesforce app by following the reconnection steps here: https://communities.gainsight.com/product-experience-px-16/gainsight-px-salesforce-integration-restoration-guide-29951 For additional background on the broader Salesforce advisory and Gainsight's response, please see: - Overview of the incident and restoration of connections: https://www.gainsight.com/blog/salesforce-re-enables-gainsight-connections/ - Mandiant investigation summary: https://www.gainsight.com/blog/mandiant-investigation-summary/ - CrowdStrike investigation summary: https://www.gainsight.com/blog/crowdstrike-investigation-summary/ We are closing this incident and will continue to monitor the integration as part of our standard reliability practices. Thank you for your patience and partnership throughout this event.
PX US1 : Data freshness issue due to processing lag
minorFeb 6, 2026 · resolved Feb 6
This incident has been resolved.
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