Is Gainsight down right now?
No — Gainsight is up. All systems operational as of Oct 12, 7:45 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
CS - US1: Investigating delays in Rules and Participant Sync
minorOct 8, 2026 · resolved Oct 8
This incident has been resolved. The delays affecting Rules and Participant Sync in Gainsight CS US1 have cleared, and queues are caught up and back to normal levels. Thank you for your patience.
Salesforce Service Disruption - Cascading impact on Gainsight CS functionality
noneSep 16, 2026 · resolved Sep 16
This incident has been resolved. More details here: https://status.salesforce.com/incidents/20004433
Rules Engine Failure for few Customers
minorSep 13, 2026 · resolved Sep 14
This incident has been resolved. Rules processing in our US1, US2 and EU regions experienced failures. Replays have been triggered for affected rules. If you received a failure notification, you may also rerun any failed rules and workflows directly from your org. Please reach out to [email protected] if you have questions or need assistance.
Performance degradation observed in CS US2
minorSep 9, 2026 · resolved Sep 9
This issue has been resolved. The team identified and addressed a traffic issue causing API slowness and page load failures across the US2 region. Performance began recovering by approximately 15:20 UTC, with restoration confirmed by approximately 15:47 UTC. There may be residual delays in Rules processing and Data Designer as queues catch up. We will continue to review the incident internally and take steps to prevent recurrence.
Gainsight CS - US1 and US2 - Home Page not Loading
minorJun 26, 2026 · resolved Jun 26
Issue is resolved. All systems are back to normal.
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Gainsight status — frequently asked questions
Is Gainsight down right now?
No — Gainsight is up. All systems operational as of Oct 12, 7:45 AM UTC.
What is Gainsight's current status?
Gainsight: All Systems Operational. Alert24 checks Gainsight's status page continuously and can notify you the moment it changes.
How do I get alerted when Gainsight goes down?
Alert24 monitors Gainsight and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.