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Gainsight Status Page

CRM, Sales & Marketing · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Gainsight status page ↗

Components

Gainsight CS US1 Application
Operational
Gainsight CS US2 Application
Operational
Gainsight CS EU Application
Operational
US1 Rules Engine Queue
Operational
US2 Rules Engine Queue
Operational
EU Rules Engine Queue
Operational
US1 Data Processor Queue
Operational
US2 Data Processor Queue
Operational
EU Data Processor Queue
Operational
US1 Data Ingestion Queue
Operational
US2 Data Ingestion Queue
Operational
EU Data Ingestion Queue
Operational
US - Insight Agent - Powered by Staircase AI
Operational
US - Insight Agent - Powered by Staircase AI
Operational
EU - Insight Agent - Powered by Staircase AI
Operational
EU Gainsight Salesforce Integration
Operational
US2 Gainsight Salesforce Integration
Operational
US1 Gainsight Salesforce Integration
Operational
EU SAML SSO Authentication
Operational
US2 SAML SSO Authentication
Operational

Recent Incidents

Gainsight CS - US1 - Product filtering incident

minor

May 12, 2026 · resolved May 13

A fix has been applied and the is issue is now resolved

Gainsight CS - US1 - Rules Engine Queue delays for a subset of customers

minor

May 8, 2026 · resolved May 8

Rules queues are back to their normal levels.

CS - US2 - Delays in Rules and Data Designer

none

Apr 2, 2026 · resolved Apr 2

This incident has been resolved.

Salesforce Connection Restoration

major

Nov 20, 2025 · resolved Mar 18

This incident has been resolved.

Elevated error rates for Gainsight PX

none

Mar 16, 2026 · resolved Mar 16

The issue has been resolved by the upstream DNS service provider.

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