Current Status
All Systems Operational
Components
Recent Incidents
UK Live disruption
minorMay 1, 2026 · resolved May 1
This incident has been resolved. Full performance has been restored after a momentary disruption of approximately 10 minutes.
Claims calculations non-functional
criticalMay 28, 2025 · resolved May 28
This incident has been resolved by Microsoft. We will continue to monitor the situation over the next hour.
Trading Program PDF/Summary pages unavailable
majorMay 28, 2024 · resolved May 28
We've now resolved this issue and PDFs will load as appropriate. We're continuing to put measures in place to prevent this from happening again.
US region SFTP unavailable
majorJan 18, 2024 · resolved Jan 18
We have identified that an issue occurred with our file transfer software at 9.45pm (UTC-5) on Wednesday 17th January. As of 04.04am (UTC-5) on Thursday 18th January, we have now resolved the issue and restored SFTP access in the US Live environment. We are currently investigating the impact this incident has had on imports that were sent during the period.
Partial Trading Programs outage
majorSep 12, 2023 · resolved Sep 12
This incident has been resolved. The incident primarily affected the saving of program lines, and the running of reports, between approximately 09:20 and 10:19 (ET).
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