Is DonorPerfect down right now?
Yes — DonorPerfect is reporting a minor incident as of Jul 13, 11:52 PM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Delay in report exports
minorJul 13, 2026
We are continuing to work toward a resolution for the longer-than-normal processing times affecting report exports. Export requests are still being processed successfully, but completion may take longer than expected. We apologize for the inconvenience and will continue to provide updates on this status page as they become available.
Givecloud connection timing out
minorJul 9, 2026 · resolved Jul 9
This issue has been resolved. Access to the Givecloud Control Panel has been restored, and all services are operating normally. Thank you for your patience.
DonorPerfect Dashboards and Easy Reports Issue
minorJun 30, 2026 · resolved Jun 30
This incident has been resolved.
Errors exporting reports
minorMay 15, 2026 · resolved May 15
The issue impacting export processing times appears to be resolved. We identified a particularly large export job that required additional time to complete, but we are now seeing the pending export queue clear and processing return to normal. Any completed exports you were waiting for can be accessed under Reports > My Downloads. Also some additional clarification on the error message, "Max number of queue jobs reached," this will appear whenever there is already a pending export for your organization, whether submitted by your user account or another user within your system. Once the pending export completes, additional exports can be queued successfully.
Intermittent Payment Processing Issues
minorMay 6, 2026 · resolved May 7
This incident has been resolved.
Get alerted when DonorPerfect goes down
Alert24 monitors DonorPerfect and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
DonorPerfect status — frequently asked questions
Is DonorPerfect down right now?
Yes — DonorPerfect is reporting a minor incident as of Jul 13, 11:52 PM UTC.
What is DonorPerfect's current status?
DonorPerfect: Partially Degraded Service. Alert24 checks DonorPerfect's status page continuously and can notify you the moment it changes.
How do I get alerted when DonorPerfect goes down?
Alert24 monitors DonorPerfect and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
