Current Status
All Systems Operational
Components
Recent Incidents
Issue with personal Instagram accounts
majorSep 25, 2024 · resolved Sep 26
The incident which prevents users from connecting personal Instagram accounts to CoSchedule is a permission Instagram has decided to remove from 3rd party applications like CoSchedule. If CoSchedule users are attempting to connect a new personal Instagram account OR reconnect an existing account, this will not be supported. Business or Creator accounts are not impacted and will continue to be supported. We recommend personal Instagram profiles be converted to a Business or Creator account by following instructions provided by Instagram here: How to setup a creator account on Instagram: https://help.instagram.com/2358103564437429 How to setup a business account on Instagram: https://help.instagram.com/502981923235522
Facebook and Instagram Issue
majorSep 24, 2024 · resolved Sep 25
The issue affecting message sending and profile connection for Facebook and Instagram has been resolved.
Some AI products not responding due to service provider
minorApr 21, 2024 · resolved Apr 21
All issues have been resolved. All AI-features operational.
Hire Mia Service Provider Issue
noneApr 17, 2024 · resolved Apr 18
This incident has been resolved.
Facebook Authentication
minorFeb 14, 2024 · resolved Feb 16
Facebook's API currently requires full access to be set in New Pages Experience. If you only have access to a Facebook page through Meta Business Suite you'll need access in the New Pages Experience before you're able to connect the page with CoSchedule. Here is a link to the instructions: https://coschedule.com/support/social-media/social-networks/facebook-page#trouble
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