Current Status

All Systems Operational

View Connect CRM APIs status page ↗

Components

Contacts API

Operational

Authentication

Operational

Developer Documentation

Operational

Vehicles API

Operational

API Gateway

Operational

Authorization

Operational

Leads API

Operational

Users API

Operational

Call Details API

Operational

Organizations API

Operational

Recent Incidents

Intermittent DNS Issues may affect API Requests

minor

May 6, 2021 · resolved May 6

Service is restored. From 1:40 P.M. to 4:15 P.M. EDT, Multiple CAI services and product lines experienced DNS related failures.

API Gateway Degradation

major

Mar 11, 2021 · resolved Mar 11

Update from Tibco/Mashery (https://status.cloud.tibco.com/incidents/bjzqyq4rvdmf) "Based on the available information at this time, we believe that the degradation has been addressed and we are seeing recovery. All Mashery service components are in good health. Mashery team is currently monitoring the situation. We are committed to providing you follow-up updates through Status page as soon as we have more information." Based on the above information, as well as verification that API requests are being fulfilled properly, we are closing this incident.

Call Details API: long processing time and timeouts (HTTP 504)

minor

Dec 2, 2020 · resolved Dec 3

Maintenance and verification is complete.

Call Details API: Degraded Performance/Longer Response Times

minor

Nov 30, 2020 · resolved Dec 1

The Call Details API is now responding as expected.

Call Details API

major

Nov 25, 2020 · resolved Nov 25

This incident has been resolved.

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