Is Clari down right now?
Yes — Clari is reporting a minor incident as of Jul 13, 11:51 PM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Clari Copilot recordings on Zoom are not working as expected
majorJul 13, 2026
Our engineering team is still actively investigating. The issue is impacting customers relying on web-based recorders for Zoom recordings. We will provide another update as soon as more information is available.
Copilot recorder is observing a partial outage
majorJun 22, 2026 · resolved Jun 24
Beginning around 08:23 UTC on 2026-06-22 some Clari Copilot customers experienced failures across Zoom, Google Meet, and Microsoft Teams that prevented calls from being recorded. The errors were traced back to the Copilot maintenance on 2026-06-20 and configuration changes that were not fully applied. The Clari Engineering team remediated the issue by applying the configuration changes and validating the changes. Call recording functionality was restored at approximately 18:40 UTC 2026-06-22. We continued to monitor the system for the next 24 hours to ensure that there were no further issues before resolving the incident.
Partial Call Recording Failures Across Zoom, Google Meet, and Microsoft Teams Integrations
majorJun 22, 2026 · resolved Jun 22
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Increased page load times
noneJun 6, 2026 · resolved Jun 6
At approximately 23:44 on 2026-06-05 UTC some Clari users experienced long page load times and errors when trying to use the application. The Clari Engineering team was able to determine that a database operation was continually executing and overloading one of the databases. Once the database call was stopped and the stuck connections were cleared, system performance was able to return to normal at around 04:33 on 2026-06-06 UTC.
Clari Copilot: Partial Impact on Salesforce CRM Connectivity
minorJun 4, 2026 · resolved Jun 5
Starting at approximately 15:25 on 2026-06-04 UTC, a code defect in Clari Copilot's internal integration maintenance process caused Salesforce integrations to become disconnected for a subset of customers. This impacted Salesforce data sync only. All other Copilot functionality continued to operate normally. The Clari engineering team identified the cause and rolled out a fix at 18:29 on 2026-06-04 UTC. Affected customers were provided re-authentication instructions to restore their Salesforce connection, after which full functionality resumed. No customer data was lost during this incident
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Clari status — frequently asked questions
Is Clari down right now?
Yes — Clari is reporting a minor incident as of Jul 13, 11:51 PM UTC.
What is Clari's current status?
Clari: Partially Degraded Service. Alert24 checks Clari's status page continuously and can notify you the moment it changes.
How do I get alerted when Clari goes down?
Alert24 monitors Clari and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
