Xperience by Kentico Status Page

Aug 25, 2026 · resolved Aug 25

Between 03:05 and 05:05 UTC on 25 August 2026, a power event in a single datacenter in the Azure Southeast Asia region disrupted network infrastructure and affected a wide range of Azure services, including Azure Key Vault and Azure SQL Database. Customer applications depend on Azure Key Vault for configuration and on Azure SQL Database for all data operations. While these were unavailable, sites hosted in Southeast Asia were unavailable or returned errors, and database queries failed or ran slowly. Customers in other regions were unaffected. Impact began at 03:05 UTC. The majority of services recovered by 04:33 UTC. Microsoft mitigated the incident at 05:05 UTC.

Jul 23, 2026 · resolved Jul 23

Our cloud provider (Microsoft Azure) has confirmed the underlying issue has been resolved. All services in the West US region are fully operational and our monitoring confirms normal error rates and latency. We apologize for any inconvenience caused. This incident is now resolved.

Mar 24, 2026 · resolved Mar 28

Users accessing Xperience by Kentico administration interfaces at `*.xperience-sites.com/admin/*` were shown a "Dangerous site" warning in browsers relying on Google Safe Browsing \(e.g. Chrome, Safari, Firefox\). Because all subdomains of xperience-sites.com share a single domain-level safety score, the flag affected every customer hosted on the domain. Our investigation found no social engineering or deceptive content — as defined by [Google's social engineering guidelines](https://developers.google.com/search/docs/monitor-debug/security/social-engineering) — on any customer site. A third-party dependency was injecting an advertisement into the browser console, which we identified as a likely contributor to the flag. We applied two mitigations: removing the console advertisement injected by the dependency, and updating the admin login page to clearly identify the instance as managed by Kentico. These changes are documented in our [changelog](https://docs.kentico.com/documentation/changelog#saas-update-march-27-2026-march-27-2026). Following both changes, the sites were removed from Google Safe Browsing's blocklist.

Feb 7, 2026 · resolved Feb 7

The outage was caused by Azure Services unavailability. For more info, follow: [https://azure.status.microsoft/en-us/status/history/](https://azure.status.microsoft/en-us/status/history/) \(**Tracking ID**: \_SVS-5\_G\)

Nov 18, 2025 · resolved Nov 18

One of our core 3rd party dependencies Cloudflare experienced an outage and failed to deliver core network traffic. More about the Cloudflare incident can be read in their [Postmortem](https://blog.cloudflare.com/18-november-2025-outage/). The Cloudflare outage impacted all of our customer’s domains which are routed through Cloudflare by default causing all of our customer’s websites to be unavailable. Additionally, the Xperience Portal \(also routed through Cloudflare\) was made unavailable which not only impacted the Xperience Portal UI but also the Deployments API. Cloudflare eventually recovered their services and we did not record any further availability drops.

Is Xperience by Kentico down right now?

No — Xperience by Kentico is up. All systems operational as of Aug 28, 3:58 AM UTC.

What is Xperience by Kentico's current status?

Xperience by Kentico: All Systems Operational. Alert24 checks Xperience by Kentico's status page continuously and can notify you the moment it changes.

How do I get alerted when Xperience by Kentico goes down?

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