Is Web Cloud down right now?
Yes — Web Cloud is reporting a minor incident as of Oct 12, 2:45 AM UTC.
Current Status
Minor Service Outage
Components
Recent Incidents
[GRA][Web Hosting] - Cluster129 admin host incident notification
majorOct 11, 2026 · resolved Oct 12
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved. <b>Start time :</b> 11/10/2026 05:00 UTC <b>End time :</b> 11/10/2026 08:30 UTC <b>Root Cause :</b> This incident was caused by a hardware issue. We apologize for any inconvenience caused and appreciate your understanding.
[GLOBAL][OverTheBox] - Network Incident Notification
noneOct 9, 2026 · resolved Oct 9
We had an incident on our OverTheBox offer which has now been resolved. Here are some supplementary details : <b>Start time :</b> 09/10/2026 07:41 UTC <b>End time :</b> 09/10/2026 07:42 UTC <b>Impacted Service(s) :</b> OverTheBox was temporarily unavailable. <b>Customers Impact :</b> Customers were temporarily facing issues to connect and use OverTheBox. <b>Root Cause :</b> This incident was caused by a cooling system issue. We thank you for your understanding and patience throughout this incident.
[GLOBAL][Collaborative Solutions] - Zimbra Incident Notification
noneOct 9, 2026 · resolved Oct 9
We had an incident on our Collaborative Solutions offer which has now been resolved. Here are some supplementary details : <b>Start time :</b> 09/10/2026 06:33 UTC <b>End time :</b> 09/10/2026 06:48 UTC <b>Impacted Service(s) :</b> Some Zimbra mailboxes were temporarily inaccessible. <b>Customers Impact :</b> Some customers were temporarily unable to access and use their Zimbra mailboxes. <b>Root Cause :</b> This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.
[GLOBAL][Collaborative Solutions] - Zimbra Incident Notification
noneOct 9, 2026 · resolved Oct 9
We had an incident on our Collaborative Solutions offer which has now been resolved. Here are some supplementary details : <b>Start time :</b> 09/10/2026 04:44 UTC <b>End time :</b> 09/10/2026 04:58 UTC <b>Impacted Service(s) :</b> Some Zimbra mailboxes were temporarily inaccessible. <b>Customers Impact :</b> Some customers were temporarily unable to access and use their Zimbra mailboxes. <b>Root Cause :</b> This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.
[GRA][Collaborative solutions] - MX Plan incident notification
majorOct 8, 2026 · resolved Oct 8
We would like to inform you that the incident affecting our MX Plan offering has now been resolved. Please find the details of this incident below : <b>Start time :</b> 08/10/2026 21:32 UTC <b>End time :</b> 08/10/2026 22:03 UTC <b>Impacted Service(s) :</b> The storage server homez.286 was temporarily unavailable. <b>Customers Impact :</b> Customers were temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails received during the incident were queued and delivered once the service was restored. <b>Root Cause :</b> This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.
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Web Cloud status — frequently asked questions
Is Web Cloud down right now?
Yes — Web Cloud is reporting a minor incident as of Oct 12, 2:45 AM UTC.
What is Web Cloud's current status?
Web Cloud: Minor Service Outage. Alert24 checks Web Cloud's status page continuously and can notify you the moment it changes.
How do I get alerted when Web Cloud goes down?
Alert24 monitors Web Cloud and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.