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Server Status | Nexcess Status Page

Cloud Providers & Hosting · monitored by Alert24

nexcess.net ↗
All Systems Operational

Is Server Status | Nexcess down right now?

No — Server Status | Nexcess is up. All systems operational as of Oct 12, 4:53 AM UTC.

Current Status

All Systems Operational

View Server Status | Nexcess status page ↗

Components

us-midwest-1
Operational
Tickets
Operational
Southfield, MI (MEL)
Operational
Web Services
Operational
us-midwest-1
Operational
Wordpress Core Updates
Operational
us-west-1
Operational
Phones
Operational
DNS
Operational
Dearborn, MI (OTR)
Operational
us-west-1
Operational
Wordpress Plugin Updates via Visual Compare
Operational
uk-south-2
Operational
San Jose, CA (SJC)
Operational
SSH/FTP
Operational
Chats
Operational
uk-south-2
Operational
nl-west-1
Operational
Email
Operational
Miami, FL (MIA)
Operational

Recent Incidents

Service disruption on subset of cloudhosts in the us-midwest-2 region

minor

Sep 26, 2026 · resolved Sep 27

We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.

Security Advisory: Critical WordPress Vulnerability - "Click2Shell"

none

Sep 22, 2026 · resolved Sep 25

As part of our proactive security efforts, Nexcess System Engineers scanned our fleet and automatically upgraded WordPress installations where possible to the appropriate patched versions. Automated update attempts were unsuccessful for some websites due to site-specific errors. Customers with websites that were unable to be upgraded should receive a ticket identifying the server and path to the website. All customers are strongly encouraged to confirm the Wordpress version for all of the websites, including those in staging or development, have been updated to the latest minor version of Wordpress released on September 22nd in order to protect the website from this exploit. For additional information, please refer to the official WordPress security announcements: https://wordpress.org/news/2026/09/wordpress-7-1-2-release/ https://wordpress.org/documentation/wordpress-version/version-7-1-2/ If you have any questions or need assistance with the update process, please contact our Support team. You can reach us through the following channels: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: [email protected] We appreciate your patience and understanding as we work to secure your services.

Support Services Impact

minor

Sep 16, 2026 · resolved Sep 17

The issue affecting the third-party platform used by our Support teams has been resolved. The provider has confirmed that service stability and performance have returned to expected levels, and our teams are no longer seeing ongoing impact. Support case access and case management functionality have returned to normal. We apologize for the disruption and any delays this may have caused.

Service interruption on subset of Cloudhosts at US-Midwest-2 Region

none

Sep 12, 2026 · resolved Sep 12

This incident has been resolved.

Service Interruption: cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net

major

Sep 9, 2026 · resolved Sep 9

This incident has been resolved.

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Server Status | Nexcess status — frequently asked questions

Is Server Status | Nexcess down right now?

No — Server Status | Nexcess is up. All systems operational as of Oct 12, 4:53 AM UTC.

What is Server Status | Nexcess's current status?

Server Status | Nexcess: All Systems Operational. Alert24 checks Server Status | Nexcess's status page continuously and can notify you the moment it changes.

How do I get alerted when Server Status | Nexcess goes down?

Alert24 monitors Server Status | Nexcess and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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