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Seravo Status Page

Cloud Providers & Hosting · monitored by Alert24

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All Systems Operational

Is Seravo down right now?

No — Seravo is up. All systems operational as of Oct 12, 4:53 AM UTC.

Current Status

All Systems Operational

View Seravo status page ↗

Components

se-broo cluster
Operational
us-davis cluster
Operational
fi-coltrane cluster
Operational
de-dauner cluster
Operational
Seravo Customer Portal
Operational
fi-ellington cluster
Operational
Seravo API
Operational
se-abba cluster
Operational
fi-haarla cluster
Operational
Seravo ID
Operational
fi-metheny cluster
Operational
fi-perko cluster
Operational
WordPress E-Mail Delivery via SendGrid
Operational
fi-rantala cluster
Operational
fi-sestak cluster
Operational
Customer Support E-Mail Delivery via Intercom
Operational
fi-tolonen cluster
Operational
External Services
Operational
fi-lahti cluster
Operational
fi-fredriksson cluster
Operational

Recent Incidents

Availability issues in cluster fi-haarla

minor

Oct 6, 2026 · resolved Oct 6

## DDoS attack at FI-Haarla On Tuesday, October 6, 2026, Seravo's server cluster FI-Haarla became a target of a large-scale DDoS attack. DDoS stands for Distributed Denial of Service, a malicious cyberattack that floods a server with overwhelming internet traffic to make it unresponsive and stop working for real users. The attack started at 9:00 \(UTC\+3\). During the attack most of the websites hosted in FI-Haarla experienced degraded service, but there was no other security threat to the sites. Visitors saw connection timeouts or HTTP502 errors when trying to visit the sites. The affected parties and relevant authorities have been informed, and no customer action is required. As part of our response, we encountered difficulties deploying the tools needed to mitigate the attack. We’ll review and improve our process to help prevent similar issues in future incidents. The attack ended at approximately 10:47, after which we continued to monitor the situation. The incident was marked as resolved on our end at 12:49. We apologize for the inconvenience caused by this attack. Seravo provides real-time updates on all disruptions at [status.seravo.com](http://status.seravo.com). We highly recommend subscribing to incident notifications via email, for example. ## Timeline \(UTC\+3\) * 09:00 DDoS starts * 09:02 DDoS detected, response initiated * 09:10 Blocks implemented * 09:31 More actions taken to mitigate the attack traffic * 10:00 Issue encountered in tooling, fixes implemented * 10:26 Tooling proves not to have the desired effect * 10:33 Further action to mitigate the attack * 10:47 Traffic suppressed, sites start recovering from DDoS

Networking issue in cluster fi-ellington

major

Sep 21, 2026 · resolved Sep 21

# Notice of a cluster outage on September 21, 2026 On Monday, September 21, 2026, we suffered from a partial outage on our server cluster FI-Ellington. The problem began at 13:15 \(UTC\+3\) and was completely resolved at 16:29. However, most of the sites remained to function until 14:20. Some sites were still needed to restart manually. The problem was related to a database service overload, affecting most of the websites hosted in the FI-Ellington cluster. The repair operations were unfortunately time-taking. Once the database service was fixed, we still needed to restart some of the site instances manually. To improve our processes for such possible issues in the future, we have implemented new tools to recover website instances faster. In addition, we have improved Seravo’s 24/7 monitoring in order to recognize issues of this type sooner. We apologize for the downtime and inconvenience caused by this incident. Seravo provides real-time updates on all disruptions at status.seravo.com. We highly recommend subscribing to incident notifications via email, for example. ## Timeline \(UTC\+3\) * 13:15 The first site alerts, investigation was started * 13:20 The issue was identified and limited to the database system * 13:25 Issue was reported on status.seravo.com * 13:50 Recovery measures * 14:20 The most sites were recovered * 14:20 Failed sites were identified and instance restarts initiated * 16:29 All sites recovered

Networking issue in cluster fi-sestak

major

Sep 21, 2026 · resolved Sep 21

## DDoS attack at FI-Sestak On Monday, September 21, 2026, Seravo's server cluster FI-Sestak became a target of a large-scale DDoS attack. DDoS stands for Distributed Denial of Service, a malicious cyberattack that floods a server with overwhelming internet traffic to make it unresponsive and stop working for real users. ‌ The attack started at 12:45 \(UTC\+3\). During the attack most of the websites hosted in FI-Sestak experienced degraded service, but there was no other security threat to the sites. Visitors received connection timeouts or HTTP502 errors while trying to visit the sites. ‌ At approximately 13:15, an incident occurred in another cluster, FI-Ellington, initially raising concerns that the incident might be related to the DDoS attack in FI-Sestak. No indication of a connection between the two incidents was found. However, the overlap temporarily diverted attention and delayed recovery of FI-Sestak. ‌ As a part of our response, we deployed new tooling to assist with mitigating an attack like this in the future. The tooling proved useful during the incident and will be retained in our toolkit for similar incidents in future. ‌ The attack ended at approximately 14:20, after which we continued to monitor the situation. The incident was marked as resolved on our end at 15:03. ‌ We apologize for the inconvenience caused by this attack. ‌ Seravo provides real-time updates on all disruptions at [status.seravo.com](http://status.seravo.com). We highly recommend subscribing to incident notifications via email, for example. ## Timeline \(UTC\+3\) * 12:45 DDoS starts * 12:49 First signs of abnormal web traffic * 12:55 First blocks deployed to mitigate the attack * 13:15 A simultaneous, unrelated issue in another server cluster slows down investigation * 13:45 New tooling deployed * 14:08 New tooling proves effective * 14:20 DDoS ends * 15:03 Incident marked as resolved

Database issue in cluster fi-sestak

major

Sep 9, 2026 · resolved Sep 9

This incident has been resolved.

Database issues in cluster FI-Metheny

minor

Sep 7, 2026 · resolved Sep 7

This incident has been resolved.

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Seravo status — frequently asked questions

Is Seravo down right now?

No — Seravo is up. All systems operational as of Oct 12, 4:53 AM UTC.

What is Seravo's current status?

Seravo: All Systems Operational. Alert24 checks Seravo's status page continuously and can notify you the moment it changes.

How do I get alerted when Seravo goes down?

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