Scaleflex Visual Experience Platform Status Page

Nov 1, 2023 · resolved Nov 1

2023-11-30 09:55 CET Dear Valued Customer, We are pleased to inform you that the recent issue impacting our services has been successfully resolved. Our dedicated team identified the root cause and restored normal operations. We genuinely appreciate your patience and continued support during this time. If you have any further questions or concerns, please do not hesitate to reach out to us. Best Regards, Major Incident Team

Oct 30, 2023 · resolved Oct 30

2023-10-30 14:00 CET Dear Valued Customer, We are pleased to inform you that the recent issue impacting our services has been successfully resolved. Our dedicated team worked diligently to address the situation and restore normal operations. Currently, our focus remains on optimizing the performance of our infrastructure to enhance your experience further. We are committed to providing you with a seamless and reliable service, and these efforts are a testament to that commitment. We genuinely appreciate your patience and continued support during this time. If you have any further questions or concerns, please do not hesitate to reach out to us. Warm regards, Major Incident Team

Feb 27, 2023 · resolved Feb 27

Dear Customers, Please be advised that we've identifed the root cause of the network issue which is randomly affects our services. Our Infrastructure team implemented a fix and we were cautious in our statement while monitoring the network. All services have been back to normal for a couple of hours or more. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team

Dec 24, 2022 · resolved Dec 25

Dear Valued Customers, Please be advised that the maintenance has been performed successfully, and you should now have normal access to the Cloudimage and Filerobot Admin UIs. We appreciate your patience. Happy Christmas to everyone!

Sep 15, 2022 · resolved Sep 15

To Our Valued Customers, We would like to make you aware that we have located the issue, and the solution is now being deployed. We would advise you to hold off on accessing the dashboard until the following day in order to confirm that the issue that was found is fully addressed. Please accept our apologies for any inconvenience. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex