Is Poly Cloud Services down right now?
Yes — Poly Cloud Services is reporting a minor incident as of Oct 12, 4:51 AM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Voice Devices Appearing Offline
minorSep 25, 2026
We have successfully restored the configuration and connectivity of the impacted devices within Poly Lens. We continue to work closely with our partners to coordinate and complete recovery for devices within their respective ecosystems. While recovery on the Lens side has progressed significantly, restoring the remaining partner-managed devices requires continued collaboration to address provider-specific provisioning configurations and dependencies. We remain focused on supporting our partners through the remaining recovery efforts and ensuring affected devices are fully restored.
Poly LENS - site access & inventory display
minorSep 15, 2026 · resolved Sep 16
This incident has been resolved.
Poly Lens - Site access
majorSep 6, 2026 · resolved Sep 7
This incident has been resolved.
Poly Lens: Licensing issue
majorSep 3, 2026 · resolved Sep 3
The issue has been resolved.
Poly Lens: Device communication is experiencing high error rate
majorAug 19, 2026 · resolved Aug 20
This incident has been resolved.
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Poly Cloud Services status — frequently asked questions
Is Poly Cloud Services down right now?
Yes — Poly Cloud Services is reporting a minor incident as of Oct 12, 4:51 AM UTC.
What is Poly Cloud Services's current status?
Poly Cloud Services: Partially Degraded Service. Alert24 checks Poly Cloud Services's status page continuously and can notify you the moment it changes.
How do I get alerted when Poly Cloud Services goes down?
Alert24 monitors Poly Cloud Services and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.