Is Metrofile Cloud down right now?
Yes — Metrofile Cloud is reporting a minor incident as of Oct 12, 7:40 AM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Everfiles Outage
criticalOct 8, 2026
We have identified and fixed the login issue, please contact support if you are still experiencing issues. We are monitoring the service for stability.
VMWare - NSX-T Degraded State, Network Connectivity Impact
majorSep 21, 2026 · resolved Sep 29
We are happy that systems have been stable. Please see attached incident report for your attention. https://everfiles.metrofilecloud.com/public-link/browse/MMTeGZpL3U
Unavailability of VPN Management Service
minorSep 15, 2026 · resolved Sep 15
The issue affecting the Management Service has been fully resolved. All systems are now operating normally, and we will continue to monitor to ensure stability. A write up will be available in the next 48 hours upon request.
Remote Desktop Connection Issues
minorSep 11, 2026
We are aware of issues with RDP Sessions dropping and new connections not establishing. This is due Microsoft's September Cumulative Updates. Should you experience any issues with your Remote Desktop Connections, please reach out to our Support Team or log a request by emailing [email protected] For a full breakdown of the root cause and solution, please reference the following article: https://www.bleepingcomputer.com/news/microsoft/september-windows-server-updates-break-remote-desktop-services/
Intermittent Issues with Backup Email Notifications
minorSep 3, 2026 · resolved Sep 7
We have identified the issue and applied the fix. We are continuing to monitor for any issues. For any further issues and or queries, please email [email protected]
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Metrofile Cloud status — frequently asked questions
Is Metrofile Cloud down right now?
Yes — Metrofile Cloud is reporting a minor incident as of Oct 12, 7:40 AM UTC.
What is Metrofile Cloud's current status?
Metrofile Cloud: Partially Degraded Service. Alert24 checks Metrofile Cloud's status page continuously and can notify you the moment it changes.
How do I get alerted when Metrofile Cloud goes down?
Alert24 monitors Metrofile Cloud and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.