IONOS Cloud Status Page

May 29, 2026

We are currently investigating increased latency and error count in the AI Model Hub

May 28, 2026 · resolved May 28

We are marking this incident as resolved. Our team is currently investigating a link to a previous maintenance task on the VPN gateways. We will update the incident with the investigation results once they are available.

May 20, 2026 · resolved May 20

We consider this incident as resolved. An RCA will follow as soon as it's compiled.

May 15, 2026 · resolved May 19

We are marking this incident as resolved. The root cause of the service degradation affecting Kubernetes Control Planes in FRA has been identified as a DDoS attack targeting customers hosted on our infrastructure. This incident has been documented here: https://status.ionos.cloud/incidents/kknrz6284jl0 The identified bottleneck led to the observed intermittent reachability issues and increased latency between Kubernetes etcd nodes for the affected customers.

May 15, 2026 · resolved May 19

We are marking this incident as resolved. The Root Cause of the incident was a DDOS attack on customers hosted in our infrastructure. While the attack was largely successfully mitigated by our countermeasures a intermittent saturation of an affected link resulted in an increase of package loss. Our network team has evaluated the countermeasures' effectiveness and the identified bottleneck and is currently working on technical and organizational improvements to further decrease detection time for comparable events.