Is Genetec Cloud Products down right now?
No — Genetec Cloud Products is up. All systems operational as of Oct 12, 4:54 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Potential issue affecting Security Center SaaS Investigation in US
minorOct 9, 2026 · resolved Oct 9
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Potential issue affecting Security Center SaaS Investigation in US
minorOct 7, 2026 · resolved Oct 8
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Device management (enrollment and device configuration) West Europe
minorOct 6, 2026 · resolved Oct 6
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Potential issue affecting newly added intercoms/speakers in Security Center SaaS
minorOct 5, 2026 · resolved Oct 5
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Web, desktop, and Mobile applications East US 2
minorSep 30, 2026 · resolved Sep 30
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Get alerted when Genetec Cloud Products goes down
Alert24 monitors Genetec Cloud Products and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Genetec Cloud Products status — frequently asked questions
Is Genetec Cloud Products down right now?
No — Genetec Cloud Products is up. All systems operational as of Oct 12, 4:54 AM UTC.
What is Genetec Cloud Products's current status?
Genetec Cloud Products: All Systems Operational. Alert24 checks Genetec Cloud Products's status page continuously and can notify you the moment it changes.
How do I get alerted when Genetec Cloud Products goes down?
Alert24 monitors Genetec Cloud Products and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.