Genetec Cloud Products Status Page — Is Genetec Cloud Products Down?

Is Genetec Cloud Products down right now?

No — Genetec Cloud Products is up. All systems operational as of Jul 13, 11:47 PM UTC.

Current Status

All Systems Operational

View Genetec Cloud Products status page ↗

Components

Demo (https://demo.clearid.io)

Operational

Canada Central (https://ca-central.ops.center)

Operational

US Government (https://portal.autovu.cloud)

Operational

Access Control

Operational

Database Backup Service

Operational

US Government

Operational

Global US (https://portal.clearid.io)

Operational

US (https://ops.center)

Operational

Australia (https://au.cloudrunner.tech)

Operational

Communications

Operational

Europe

Operational

Europe (https://portal.eu.clearid.io/)

Operational

Europe West (eu-west.ops.center)

Operational

Device management (enrollment and device configuration)

Operational

Canada (https://ca.cloudrunner.tech)

Operational

Australia East (aus-east.ops.center)

Operational

Canada (https://portal.ca.clearid.io/)

Operational

United Kingdom

Operational

Investigation

Operational

Recent Incidents

Access to SC SaaS Configuration

major

Jul 10, 2026 · resolved Jul 10

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.

Investigating a potential issue of email deliverability

minor

Jul 8, 2026 · resolved Jul 8

This incident has been resolved.

Axis Direct-to-cloud device Enrollment Problems

minor

Jun 23, 2026 · resolved Jun 23

This incident has been resolved.

Investigating a potential issue

minor

Jun 19, 2026 · resolved Jun 19

This incident has been resolved.

Investigating a potential issue

minor

Jun 16, 2026 · resolved Jun 16

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

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Genetec Cloud Products status — frequently asked questions

Is Genetec Cloud Products down right now?

No — Genetec Cloud Products is up. All systems operational as of Jul 13, 11:47 PM UTC.

What is Genetec Cloud Products's current status?

Genetec Cloud Products: All Systems Operational. Alert24 checks Genetec Cloud Products's status page continuously and can notify you the moment it changes.

How do I get alerted when Genetec Cloud Products goes down?

Alert24 monitors Genetec Cloud Products and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.