Current Status
All Systems Operational
Components
Recent Incidents
Delay in menu audio being played OCC Cloud IVR
majorMay 26, 2026 · resolved May 26
Following extensive monitoring, we have observed no further irregularities and consider the issue resolved. Should you experience any additional issues, please contact Client Support.
PeterConnects Receptionist login fails
criticalApr 15, 2026 · resolved Apr 15
This incident has been resolved.
login issue OCC Cloud
majorFeb 26, 2026 · resolved Feb 26
This incident has been resolved.
Incident – Calls May Be Disconnecting
minorJan 23, 2026 · resolved Jan 23
The incident affecting the OCC Cloud platform has been resolved. Services have been restored and are operating normally. After implementing the fix, our engineers have monitored the platform for the past hour and all services are stable. If you continue to experience any issues, please raise a support case with us so we can investigate further. We apologize for the inconvenience caused and thank you for your patience.
Degraded Voice Services – BroadSoft Platform Receptionist/Callcenter application
majorJan 5, 2026 · resolved Jan 5
The incident has been resolved and services are operating normally. We will proceed with closing this incident. Once a detailed Root Cause Analysis (RCA) is provided by the carrier, it will be shared accordingly. Thank you for your patience.
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