Current Status
All Systems Operational
Components
Recent Incidents
Batch SaaS US2 - Slow processing of jobs due to degraded fetch service
minorMay 18, 2026 · resolved May 18
From 03:00 UTC to 10:30 UTC, processing times for a subset of jobs increased due to degraded performance in the fetch service affecting jobs submitted with the fetch_data configuration. We identified the root cause of the issue and restored the service to full operational status at 10:30 UTC. Following continued monitoring, we can confirm that the incident has now been fully resolved. We apologise for any inconvenience caused. If you continue to experience issues with the service, please contact our support team here https://support.speechmatics.com.
portal.speechmatics.com - Outage
criticalMay 15, 2026 · resolved May 15
Portal access has been restored.
Slow processing of jobs in Batch SaaS US1 endpoint
minorMay 1, 2026 · resolved May 1
This incident has been resolved.
Investigating - Degraded performance
minorApr 24, 2026 · resolved Apr 25
This incident has been resolved.
Investigating - Degraded performance
minorApr 21, 2026 · resolved Apr 21
After monitoring this incident, we can confirm it has now been resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com.
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