Current Status
Partially Degraded Service
Components
Recent Incidents
[Standard Instance] Dashboard Latency
minorMay 27, 2026 · resolved May 27
The issue causing latency across dashboard tabs has now been resolved following the implementation of a fix. We continued monitoring the platform and services are operating normally at this time. If the issue persists, please contact the Technical Support team for further assistance.
[Standard Instance] Interaction Processing Delay
minorMay 27, 2026
Mitigation steps have been applied, and new incoming calls are processing normally now. We are currently reprocessing the delayed interactions impacted during the incident window, and the affected calls should start becoming available on the dashboard over the next few hours. We will continue to monitor the recovery and share further updates as progress is made.
Unable to load Observe.AI dashboard
minorMay 21, 2026 · resolved May 21
The issue has been resolved, and we are no longer observing any related issues while monitoring the platform. Please reach out to the Technical Support team if any further issues are observed.
Reporting Dashboard Unavailable
noneMay 13, 2026 · resolved May 13
This incident has been resolved.
Interactions Explore Not Loading On Restricted/US Instance.
majorApr 29, 2026 · resolved Apr 29
The issue has been resolved. Please reach out to Observe.AI Support for any questions.
Get alerted when observeai goes down
Alert24 monitors observeai and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
