Is HeyGen down right now?
No — HeyGen is up. All systems operational as of Oct 12, 7:40 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
incident fixed and monitoring
noneOct 10, 2026 · resolved Oct 11
incident resolved
Video Agent Outage
noneOct 4, 2026 · resolved Oct 4
Identified the rootcause and resolved. Video Agent is back.
HeyGen Video Workflow Failures
minorSep 18, 2026 · resolved Sep 19
The incident has been resolved, and the service is now operating normally. Thank you for your patience.
Seedance Outage
majorSep 16, 2026 · resolved Sep 16
Requests that failed during this window were not charged and can be retried now. We'll follow up if anything changes.
Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
majorSep 9, 2026 · resolved Sep 9
The incident has been resolved.
Get alerted when HeyGen goes down
Alert24 monitors HeyGen and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
HeyGen status — frequently asked questions
Is HeyGen down right now?
No — HeyGen is up. All systems operational as of Oct 12, 7:40 AM UTC.
What is HeyGen's current status?
HeyGen: All Systems Operational. Alert24 checks HeyGen's status page continuously and can notify you the moment it changes.
How do I get alerted when HeyGen goes down?
Alert24 monitors HeyGen and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.