Is HeyGen down right now?
No — HeyGen is up. All systems operational as of Oct 10, 5:04 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
incident fixed and monitoring
noneOct 10, 2026
Around 4,000 signed-in users received this error, 2,000 of which are not able to sign in at the end of the session. 800 of those 2,000 are returning users, and 1,200 of them are new users.
Video Agent Outage
noneOct 4, 2026 · resolved Oct 4
Identified the rootcause and resolved. Video Agent is back.
HeyGen Video Workflow Failures
minorSep 18, 2026 · resolved Sep 19
The incident has been resolved, and the service is now operating normally. Thank you for your patience.
Seedance Outage
majorSep 16, 2026 · resolved Sep 16
Requests that failed during this window were not charged and can be retried now. We'll follow up if anything changes.
Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
majorSep 9, 2026 · resolved Sep 9
The incident has been resolved.
Get alerted when HeyGen goes down
Alert24 monitors HeyGen and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
HeyGen status — frequently asked questions
Is HeyGen down right now?
No — HeyGen is up. All systems operational as of Oct 10, 5:04 AM UTC.
What is HeyGen's current status?
HeyGen: All Systems Operational. Alert24 checks HeyGen's status page continuously and can notify you the moment it changes.
How do I get alerted when HeyGen goes down?
Alert24 monitors HeyGen and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.